Help+FAQs : Audio+Video
At CMT.com, we want you to have the best experience you can. Please find any help you need here.

Frequently Asked Questions About CMT.com Audio and Video:

  • Q. 
    Where can I find audioclips on CMT.com?
  • A. 
    Audioclips are generally found in special event areas of our site as audio interviews are available. Playing audio files requires Windows Media Player.
  • Q. 
    Where can I find videoclips on CMT.com?
  • A. 
    You can view videoclips throughout CMT.com. Our Music section, CMT's Top 20 Countdown page and the CMT Most Wanted Live page feature clips of what is hot on CMT. We also feature full-length videos on our Full-length Streaming page, as well as with special Stream-a-thon events. Playing video files requires the Adobe Flash Player plugin.
  • Q. 
    So what is downloadable music, anyway?
  • A. 
    There is an incredible amount of music available on the Internet for you to "download" just like you would do with a file sent to you via e-mail. Many audio files can be downloaded with a click of the mouse; others are slightly more involved. There are a wide variety of formats used to play the music, but essentially downloadable music is any music you can get from the Internet.
  • Q. 
    What is a MP3?
  • A. 
    MP3 is an abbreviation for "MPEG-1, audio layer 3." It's basically a digital audio file that's been squeezed into a small space while still maintaining a very high sound quality. MP3 is an open format, which means anyone can use it, and MP3 is widely recognized as the most popular format for storing music on the Web.
  • Q. 
    What is a WMA?
  • A. 
    WMA, short for Windows Media Audio, is also a digital audio file similar to a MP3. WMAs are more efficient than MP3s because they can be compressed to an even smaller size than MP3s. This simply means that a WMA takes up less space on your hard drive than a MP3 of the same song does. It also has high sound quality and can be played on your computer like a MP3 but only works with Windows Media Player.
  • Q. 
    How long should it take to download a song?
  • A. 
    The speed of your modem connection will determine the amount of time it takes to download a MP3 or WMA. If you have a 56K modem, a song of average length will take approximately 15-20 minutes to download.
  • Q. 
    What do I need to play MP3s?
  • A. 
    You need an MP3 or WMA player to play digital music. If you don't already have a media player, you can download Windows Media Player or RealPlayer. Most players are free and can be downloaded right onto your system.
  • Q. 
    I am having trouble with my media player.
  • A. 
    Make sure that you have the latest version of your audio player and the Flash Player for videos.
  • Q. 
    What is a download or audio manager?
  • A. 
    Download managers are more advanced MP3 players that are similar to a jukebox. You can easily search, download, store, categorize and edit audio content. They will play MP3s, WMAs and other leading industry formats. You can download RioPort's Audio Manager for free.
  • Q. 
    I have a Mac running OS X. The Video window shows blank. What's wrong?
  • A. 
    You need to get the Adobe Flash Player plugin. Then you will be able to view the videos.
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