Q.
Who is eligible to become
a registered member of CMT.com?
A.
This Site is offered and made available only to users 13
years of age or older who reside in the United States of America.
Terms of Use
Q.
Why would I want to
register?
A.
Registration to CMT.com allows you to post in our
Groups area, and allows you to receive newsletters such as our free weekly YouHeardIt newsletter.
Q.
Does it cost anything
to become a member of CMT.com?
A.
No, it is absolutely free to join CMT.com. Just go
to our Join page. Your registration is also valid for MTV.com and VH1.com.
Q.
How do I register
to become a CMT.com member?
A.
Register to join
CMT.com
here.
You can also manage your
CMT.com experience in the user preferences section. You will have to choose a Display Name
and password, as well as provide your e-mail address and date of birth. You also have the option of giving us your ZIP code.
Q.
Are there any rules for
creating a Display Name and password?
A.
Your Display Name must have between 4-16 characters and
cannot have any spaces or special characters. Your password is case sensitive and should have at least four (4) characters.
Q.
Why do you need my e-mail
address?
A.
CMT.com will not sell your information to a company
that'll jam your e-mail with spam and junk. We only use your information internally and will never hand it over to someone
else without your permission. We want your e-mail address so we can make your CMT.com experience more enjoyable.
Q.
Why do you need my
birth date?
A.
We must have your birth date. It's the law! As of April
21, 2000, CMT.com can no longer accept registrations from children under the age of 13 due to the Children's Online
Privacy Protection Act (COPPA). COPPA was enacted to prevent Web sites from giving or receiving information from children
without their parents' consent. You can learn more about COPPA at the Federal Trade Commission Web site.
Q.
Why do you need my
zip code?
A.
You must enter your zip code to indicate that you are a
resident of the United States of America.
Q.
How do I sign in?
A.
If you're a member of
CMT.com and you have not cleared
your cookies, then you'll be automatically signed in when you visit our site. If you share a computer with other people or
are using a different computer, just click the link at the top of our
homepage to login. You can
also go to
the Signup page and login from there with your email address
and password.
Q.
I forgot my Display
Name.
A.
We are not able to retrieve your Display Name. After you
register, be sure to save your confirmation letter, which states your Display Name and password. If you do not remember your
Display Name, you will need to re-register with a different name and password.
Q.
I forgot my password.
A.
If you have forgotten your password, but you know the e-mail
address you registered with, we can send you this information. Just go to the
Signup page and click "forgot password." Enter your e-mail address and you will receive a message with your Display Name
and password. Please note: You must use the same e-mail address that you entered when you registered. If you have changed
e-mail addresses since then, you will need to re-register with a different Display Name and password.
Q.
Can I change my
account information?
A.
To change your Display Name, password or e-mail address,
go to the Account section in the More pulldown and update your account information.
Q.
What are cookies? Do
I have to accept them?
A.
Cookies are small text files on your computer created by
a Web site that wants to "remember" information about you -- generally things you want it to know, such as settings
and preferences. Spooky, huh? Not really. It's just a very simple way for businesses to customize your experience on their
site.
You do not have to accept our cookies, but we encourage you to do so. It will help us to remember who you are and what your
interests are the next time you visit our site.
Also, you will need to enable cookies in order for you to be able to log in successfully.
Q.
What is your privacy
policy?
A.
Please read our privacy policy
here.
Q.
How do I unsubscribe
from a specific CMT.com newsletter?
A.
You can unsubscribe directly from the newletter your receive.
Follow the directions on the newletter you have received.
Q.
How
do I unsubscribe from all CMT newsletters?
A.
You may unsubscribe from all
CMT.com newsletters
by following
this link.