In November 2004, James Dolan of St. Petersburg, Florida made news because the unthinkable happened -- a deranged man with a gun walked into the electronics store where he worked and opened fire. In fifteen seconds that would forever change the lives of the Dolan family, three people died, including the gunman, who had shot James in the head. Miraculously James survived, but without his eyesight. Although the victim of a heinous crime, James is thankful that he's alive and still able to be with his wife and children every day. At the same time he feels like he's been failing them, no longer able to manage the upkeep of their home. James was naturally handy, and he enjoyed fixing up the house. But now everyday tasks like getting something to eat or drink, or turning on lights for his children have become difficult to accomplish. Bigger tasks -- such as fixing the roof -- are impossible.